FAQ

Frequently Asked Questions.

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+ What area do you serve?

We provide mobile massage services throughout Miami and surrounding areas. Contact us to confirm availability in your location.

+ Do you bring everything needed?

Yes! We bring the massage table, linens, oils, and everything required so you can enjoy a professional spa experience at your home, hotel, or office.

+ Do I need to prepare anything before the session?

We recommend having a quiet, comfortable space ready for your session. We take care of the rest.

+ What should I wear during the massage?

Your comfort is our priority. You may undress to your comfort level, and proper draping will always be used.

+ Can I book a same-day appointment?

Yes! Same-day appointments are available depending on therapist availability.

+ Do I need to provide parking?

Yes, please ensure there is accessible parking available. If parking fees apply, they will be added to your service.

+ Is there an additional travel fee?

Travel fees may apply depending on your location and distance. Any additional charges will be communicated before confirming your appointment.

+ What happens if I’m late for my appointment?

If you are late, your session may be shortened to respect our schedule. The full service fee will still apply.

+ What happens if I cancel at the last minute or don’t show up?

Appointments canceled with less than 24 hours notice or no-shows may be charged up to 100% of the service fee, as the therapist’s time is reserved

+ When is payment required?

Payment must be completed before the service begins. For cash payments, full payment is required prior to starting the session.

+ What payment methods do you accept?

We accept Zelle, cash, and secure online payments through our booking system

+ Can I reschedule my appointment?

Yes, appointments can be rescheduled with at least 24 hours’ notice at no additional cost.

+ Do you offer services for events or groups?

Yes, we provide massage services for events, corporate wellness, and private groups. Advance booking is required.

+ What is the minimum booking time?

The minimum service duration is 60 minutes. This allows us to provide a complete and effective treatment while ensuring the best experience for our clients.